Quality Policy

   Quality Policy

   ISO 9001:2008 Quality Policy

ISO 9001 states that the quality policy shall;

a) is appropriate to the purpose of the organization, so your policy should not be talking about space rockets if you manufacture widgets.

b) includes a commitment to comply with requirements and continually improve the effectiveness of the quality management system, this is usually achieved through a statement such as, "the management of widget inc state that all employees shall comply with the requirements of our quality management system which is based on the requirements of ISO 9001:2008, this system shall be subject to a process of continual improvement through our quality management review system and objectives process.."

c) provides a framework for establishing and reviewing quality objectives, a statement such as, "Quality objectives will be set at the annual management meeting and will be subject to review at the weekly and monthly management meetings.."

d) is reviewed for continuing suitability, ensure that the requirement to review your quality policy is within your process for your quality management review meetings.

The ISO 9001:2008 quality policy should only cover a few paragraphs and cover all of the above points, many companies add additional paragraphs and even pages with regard to their treatment of employees, the environment, health and safety etc. as part of an overall set of company policies.